Services
Virtual Assistant
A dedicated VA who knows lettings inside out.
What You Get
Key benefits of Virtual Assistant
- Dedicated point of contact, not a call centre
- Trained on UK lettings legislation
- Seamlessly integrates with your software stack
- Available during your business hours
How It Works
Virtual Assistant features
Inbox management
Triage, respond, and escalate emails on your behalf.
Diary coordination
Book viewings, inspections, and contractor visits.
Tenant communication
First-response handling for maintenance requests and queries.
Landlord reporting
Monthly summaries and portfolio updates prepared for your clients.
Questions
Virtual Assistant FAQ
Typically within 5 business days of signing your agreement — we run a structured onboarding to map your workflows.
Yes. You are assigned a dedicated VA with a backup cover during holidays or illness.