Services
Maintenance Coordination
Faster repairs, happier tenants, less landlord hassle.
What You Get
Key benefits of Maintenance
- First-response handling within 2 business hours
- Approved contractor network or use your own
- Tenant and landlord communication throughout
- Invoice approval workflows and cost caps
- Works completion sign-off and warranty tracking
How It Works
Maintenance features
Triage & prioritisation
Emergency vs. routine classification with landlord approval for costs above your threshold.
Contractor management
Instruct, chase, and follow up — so you don't have to.
Communication hub
Tenants get updates; landlords get summaries. No one is left chasing.
Invoice processing
Works invoices checked, approved, and logged against the correct property.
Questions
Maintenance FAQ
Absolutely. We'll work with your approved contractor list, or supplement it with our vetted network where needed.
We follow RICS guidance: boiler failure in winter, major leaks, electrical faults, and security issues qualify for same-day response.